Meet Nicole Koch, a Service Delivery Manager Junior with a strong background in project and event management. She excels at ensuring seamless operations, optimizing processes, and driving client satisfaction through clear communication and strategic coordination. With experience managing stakeholders and delivering projects on time and within budget, Nicole thrives in fast-paced environments.

At Coreteam, she oversees Workday transitions into managed services, ensuring smooth support and enhancements while maintaining SLAs. She also leads client relationships, service reviews, and proactive improvements to enhance overall efficiency.

Originally from Germany, Nicole now lives in Spain, embracing a dynamic lifestyle. When she's not working, you’ll find her surfing, golfing, or spending quality time with family and friends. Known for her problem-solving skills, reliability, and German sense of humour, she brings both precision and warmth to her work and team.

Fun fact: Her empathy and adaptability make her a go-to person in any situation, whether in the office or on the waves!

back to team