Junior Operations Analyst
Remote - UK or Portugal
Who We Are
What’s in it for you
Who We’re Looking For
The Role
Role Responsibilities
• Process supplier invoices, reconcile statements and investigate discrepancies.
• Review and process employee expenses accurately and on time.
• Support customer invoicing and sales ledger activities.
• Assist with cash collection and debtor management.
• Support month-end reconciliations across purchase and sales ledgers. • Maintain accurate financial data across Sage and other business systems.
HR Operations
• Coordinate employee onboarding and offboarding, including equipment, system access and induction activities.
• Maintain and monitor employee records, probation periods, annual leave, sickness and mandatory training.
• Support performance reviews, salary reviews, promotions, bonuses and employee changes.
• Prepare regular HR reports, people analytics and workforce data.
• Support HR policies, documentation and employee engagement initiatives.
• Work with internal teams and external providers to ensure smooth employee lifecycle processes.
Operations & Reporting
• Build and maintain HR and Finance dashboards and reports to support decision-making.
• Analyse data such as headcount, costs, budgets and recruitment metrics.
• Support audits, system implementations, policy rollouts and other operational projects.
• Maintain accurate and up-to-date operational documentation. • Identify trends, gaps and opportunities to improve operational efficiency. Process Improvement
• Review existing processes and recommend practical improvements.
• Develop and maintain SOPs and process documentation.
• Identify opportunities to automate repetitive administrative activities.
• Support the implementation of new systems, tools and workflows. • Help create scalable processes as the organisation continues to grow.
Skills
• Strong Excel/Google Sheets skills and confidence working with data and reports.
• Experience using HR, Finance or business management systems; Sage experience is desirable.
• Strong attention to detail with a high level of accuracy when handling financial and employee data.
• Good understanding of basic HR and finance processes.
• Strong analytical and problem-solving skills with the ability to identify process improvements.
• Excellent communication and stakeholder management skills.
• Ability to manage competing priorities across HR, Finance and Operations.
• Comfortable handling confidential and sensitive information with discretion.
• Proactive, organised and adaptable, with a willingness to take ownership.
• Experience working in a startup, scale-up or fast-growing organisation would be advantageous.
• A Bachelor's degree in Business, Finance, HR or a related discipline is desirable but not essential.
Benefits
• Supportive and experienced team
• Flexible working hours
• Remote work
Languages
• other languages
