Challenges Financial Companies Face When Going Digital (and How to Overcome Them)

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Global spending on digital transformation is expected to surpass $1 trillion in 2025, yet studies show that only 30% of companies achieve their desired outcomes due to misaligned strategies and resistance to change.”

(Source: Statista, BCG)

Digital transformation has become a cornerstone of success for financial institutions, reshaping how they operate, innovate, and compete in a rapidly evolving market. However, achieving meaningful, sustained results remains a challenge for many. 

Coreteam, in partnership with Workday, empowers financial services organisations to overcome these challenges by delivering tailored solutions across financial management, workforce planning, and advanced analytics. With a high commitment to innovation, flexibility, and expertise, we enable companies to realize the full potential of their digital transformation path.

5 Key Challenges in Digital Transformation for Financial Services

  • Unclear Goals

Digital transformation demands a clear roadmap. Without defined goals, budgets can be stretched thin across numerous areas without achieving meaningful outcomes. For instance, while financial businesses recognise the benefits of data analysis, AI, and mobile apps, attempting to implement them simultaneously can be counterproductive.  

Consider This: Focus on concrete objectives, such as enhancing customer retention via a quick reply chatbot. Workday’s AI-driven tools enable businesses to achieve targeted outcomes with measurable results. 

  • Narrow Focus

To succeed, digital transformation must align with the overall business strategy. The pandemic prompted many financial service providers to adopt omnichannel and remote interactions. Traditional providers striving to enhance accessibility should aim for incremental, company-wide upgrades.  

Consider This: Workday empowers organisations to integrate transformation across departments, ensuring alignment with long-term goals.

  • Misaligned Expectations

It is imperative to set realistic expectations to prevent dissatisfaction, demotivation, and wasted resources. Many fintech and banking executives initiate digital transformation with ambitious objectives, only to find technological limitations. For example, AI credit scoring can forecast creditworthiness but needs adequate historical data.  

Consider This: Workday Adaptive Planning’s scenario analysis and forecasting tools help bridge the gap between aspirations and practical execution.

  • Team Resistance

Digital transformation requires a collaborative, company-wide approach. Resistance often arises from leadership viewing initiatives as costly without seeing long-term benefits. Starting at the top with a financially viable plan and engaging departments through tailored approaches ensures buy-in.  

Consider This: We facilitate this process by integrating Workday’s intuitive platforms and providing training to ensure teams are equipped to embrace change.

  • Tech Gaps

Even well-equipped tech departments may lack the specific expertise required for transformation. Outsourcing development or retraining staff can bridge this gap.  

Consider This: Coreteam’s deployment of Workday’s financial modules ensures businesses can seamlessly implement and maintain advanced technologies, minimising downtime and maximising ROI.

Key Steps Towards Solving These Challenges

  1. Plan Strategically

A successful digital transformation starts with a clear, in-depth plan that encompasses: 

  • Defined goals and objectives 
  • Identification of stakeholders and participants 
  • Risk assessment and mitigation 

Why It Matters:
Without a detailed plan, financial institutions risk exceeding budgets, missing timelines, and failing to achieve desired results. 

Pro Tip:
Before initiating any financial software development, conducting a business analysis reduces costs and avoids pitfalls. 

  1. Get Your Team in Place

Digital transformation often requires additional expertise beyond existing in-house capabilities. Whether through hiring specialists, outsourcing, or leveraging hybrid models, financial institutions must ensure they have the right skills to implement and sustain advanced technologies. 

Why It Matters:
Without the right expertise, organisations may struggle to implement and optimise platforms such as Workday Adaptive Planning and Financials. 

Pro Tip:
Flexible resourcing through a blend of in-house specialists and external partners can fill knowledge gaps effectively. 

  1. Prioritise and Execute with Precision

To ensure smooth execution, digital transformation initiatives should be broken down into manageable phases and prioritised based on business impact. A structured approach ensures that high-impact activities receive the necessary focus and resources. 

Why It Matters:
Without a phased approach, organisations risk spreading resources too thin, leading to delays and reduced effectiveness. 

Pro Tip:
Use project management tools like the Eisenhower Decision Matrix to prioritise tasks based on urgency and importance, ensuring that critical features are addressed first.

Why Workday is Key to Overcoming Challenges?

Once your plan and team are in place, leveraging the right technology is essential to drive success. Workday Financials offers a strong foundation by ensuring real-time access to data, streamlining processes, and maintaining compliance.  For even greater agility, pairing Workday Financials with Adaptive Planning enhances forecasting and predictive capabilities, enabling financial institutions to navigate these challenges with confidence.  

Workday Financials: Driving Operational Excellence 

Workday Financials transforms finance, planning, and accounting operations with a modern, cloud-based approach that accelerates digital transformation. 

  • A unified system for financial management: 
    Workday Financials integrates accounting, financial planning, and reporting into a single system, providing real-time data and a single source of truth for informed decision-making. 
  • Streamlined financial operations: 
    Automating various financial workflows reduces manual effort, avoids errors, and improves productivity across departments and operations.  
  • Accurate consolidation and reporting for improved transparency: 
    Coherent data consolidation across various business operations allow accurate reporting and compliance. It provides decision-makers an integrated view of financial performance to develop strategies aligned with business objectives.  
Workday Adaptive Planning Delivers Strategic Advantage 

Workday Adaptive Planning ensures unparalleled agility, connectivity, and scalability through powerful AI and ML capabilities. It transforms financial services by: 

  • Financial Planning: Flexible budgeting, scenario planning, and reporting enable confident decision-making. 
  • Workforce Planning: Align hiring plans with organisational needs across departments. 
  • Operational Planning: Leverage real-time data for resource allocation. 
  • Close and Consolidation: Streamline processes for enhanced accuracy and transparency. 

Coreteam: Your Partner in Digital Transformation

Coreteam works with companies to realize the full potential of Workday’s platform. By integrating Workday’s innovative tools with our deployment and support expertise, we guide financial institutions through the intricacies of digital transformation. From planning to implementation and optimisation, we make your organisation ready to succeed.

Conclusion 

Digital transformation is a journey that comes with its challenges. However, with strategic planning, team alignment, and the right technology, like Workday Financials and Adaptive Planning, your organisation can achieve enduring value. We help you navigate this journey seamlessly, ensuring measurable results and long-term value.

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